1. Privacy Policy

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Playmaker Basketball (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

• Personal Data: Name, email address, billing/shipping address, payment details.

• Non-Personal Data: Browser type, IP address, device information, cookies.

• Transactional Data: Purchase history, order details, customer service interactions.

Use of Information

We use your information to:

• Process and fulfill orders.

• Communicate with you regarding purchases, promotions, or updates.

• Improve our website and services.

• Comply with legal obligations.

Disclosure of Information

We may share your information with:

• Service Providers: Payment processors, shipping carriers, IT support.

• Legal Authorities: When required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.

• Opt out of marketing communications.

• Restrict or object to certain processing activities.

 

2. Terms & Conditions

Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.

Use of Website

• You must be at least 18 years old to make purchases.

• You agree not to misuse the website, including attempts to hack, disrupt, or exploit vulnerabilities.

Product Information

We strive to ensure accuracy in product descriptions and pricing. However, errors may occur. We reserve the right to correct such errors and cancel orders affected by them.

Payment

All payments must be made in full at the time of purchase. We accept major credit cards and other payment methods listed at checkout.

 

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

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3. Return & Refund Policy

Returns

• Items may be returned within 30 days of delivery.

• Products must be unused, in original packaging, and accompanied by proof of purchase.

Refunds

• Refunds will be processed to the original payment method within 7–10 business days.

• Shipping fees are non-refundable unless the return is due to our error.

Exclusions

• Personalized, perishable, or clearance items are not eligible for return.

• Digital products and gift cards are non-refundable.

Process

To initiate a return, contact our customer service team at info@playmakerbb.com.

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4. Shipping Policy

Processing Time

Orders are processed within 1–2 business days.

Delivery

• Standard shipping: 5–7 business days.

• Expedited shipping: 2–3 business days.

• International shipping: Available to select countries; customs duties may apply.

Risk of Loss

All items purchased are made pursuant to a shipment contract. Risk of loss passes to you upon delivery to the carrier.

 

Delays

We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

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5. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience.

Types of Cookies We Use

• Essential Cookies: Required for site functionality.

• Performance Cookies: Help us analyze site usage.

• Advertising Cookies: Used to deliver relevant ads.

 

Managing Cookies

You may disable cookies in your browser settings. However, some features of the site may not function properly.

 

🔒 Security Policy

Purpose

This Security Policy outlines the measures Playmaker Basketball takes to protect customer information and ensure safe transactions.

Data Protection

• All payment transactions are encrypted using SSL/TLS technology.

• Sensitive information (such as credit card numbers) is not stored on our servers.

• We employ firewalls, intrusion detection systems, and regular security audits.

User Responsibilities

• Customers are responsible for maintaining the confidentiality of their account credentials.

• We recommend using strong passwords and updating them regularly.

Incident Response

In the event of a data breach, we will:

• Notify affected customers promptly.

• Cooperate with regulatory authorities.

• Take corrective measures to prevent recurrence.

Compliance

We comply with applicable data protection regulations, including GDPR, CCPA, and PCI DSS standards for payment security.